The staff at this resort added special touches all throughout our stay. We already knew this was a nice resort and that was why we were returning. This was our 4th stay at this resort and this one was awesome. You don’t see this consistency at many resorts. On top of the service, the resort is beautiful and clean throughout. Little things that matter such as one of the waiters during the buffet breakfast as he delivers food and drink to the customers. Doesn’t matter where, whether it be housekeeping, bell service, pool and beach staff, restaurant staff and front of the house management, this crew is awesome. Wherever you turn, the staff is well trained, smiling and making sure your stay is as good as it can be. I’m not sure how long he has been at this resort (I think it might only be a few years), but what a difference he has made. Kudos to Annie of the management staff that put her own special touches on our trip in so many ways every single day, including knowing that because my wife had cancer, made sure we had a pool umbrella each day so she wouldn't get too much sun. Made us, and particularly my wife feel very special and well beyond what I could have hoped for. Every day we were surprised with something such as one day at the pool when the entire pool staff came up to our beach chairs playing bongos and singing Happy Anniversary to us.

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